STORE PICKUP POLICY

Once your order is placed, a confirmation email will be sent to your registered email address.

At pickup, you must present your order ID or confirmation email, and the one-time code (OTP) sent to the email address on the order (the designated pickup person's email, if you named one).

A valid government-issued photo ID is required at pickup.

Only credit card payments are accepted at this time.

Orders will be held for up to 2 days after your selected pickup date/time.

Orders not collected within this period will be automatically canceled.

A restocking fee may be applied to canceled or uncollected orders.

For any changes or cancellations, customers must contact the store directly.

Orders are picked up by the person who placed the order, or by someone you designate at checkout using "Someone else will pick up this order".

The designated pickup person must be named at checkout.

The name on the valid photo ID must match the name of the person collecting: the customer, or the designated pickup person.

All returns and refunds are handled in-store only.

Customers must contact or visit the store directly for any return-related requests.

Returns are subject to store approval and applicable policies.

Customers must be 21 years or older to purchase and pick up alcohol.

A valid government-issued ID is required for age verification at pickup.

Any damaged, missing, or incorrect items must be reported at the time of pickup or within a reasonable timeframe after collection.

The store reserves the right to verify and resolve such claims.

Product prices and availability are subject to change without prior notice.

Promotions and discounts may vary and cannot be applied retroactively.

Orders cannot be transferred to another account. The only person other than the customer who may collect is the pickup person named at checkout.